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Privacy Policy

We at CHUFUNYU are providing this Privacy Policy to explain our practices regarding the collection, use and disclosure of information that we receive through our Services. By visiting chufunyu.com, you are accepting the practices described in this Privacy Policy.

Personal Information We Collect

The only personal information we collect is the information that you provide.

Our general policy is not to make personal information provided online available to anyone other than our employees and agents, and only when required, except in the limited circumstances described in this Policy.

We may collect personal information from users in a variety of ways, including, but not limited to, when users visit chufunyu.com, place an order, subscribe to the newsletter, respond to a survey, fill out a form, and in connection with other activities, services, features or resources we make available on our website. Users may be asked for, as appropriate, name, email address, location and/or certain personal information, such as your gender, and/or to log in through a social media account or third-party application. We will collect personal information from users only if they voluntarily submit such information to us. Users can always refuse to supply their personal information, except that it may prevent them from engaging in certain website related activities.

If you use our services by logging in through a social media account or through third-party applications we may also receive personal information about you which is provided by such social networks and/or third-party applications, including information regarding your lifestyle. Please check the policies of such social networks and/or third-party applications in order to understand what information we receive. If we enable direct payment through our services, we will collect and store billing and credit card information. 

How We Use Collected Information

We acquire, hold, use, and process Personal Information about individuals for a variety of business purposes, including:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our users as a group use the services and resources provided on our website.
  • To improve our website and applications
    We may use feedback you provide to improve our products and services.
  • To send periodic emails
    We may use the email address provided by users to send information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If a user decides to opt in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the user would like to unsubscribe, we include detailed instructions for doing so at the bottom of each email.

Third-Party Services

We do not sell, trade, or rent users’ personal information to others. In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we would recommend that you read their privacy policies so you can understand how your personal information will be handled by these providers.

In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

How We Protect Your Information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. Any usage information collected via our apps are anonymized and cannot be used to identify a user.

Cookies

We use cookies for authentication, tracking user sessions, preferences, and movements around the website, anonymous and aggregated marketing analytics, performance analytics, retargeting, and tracking aggregate trends. Users can control the use of cookies at the individual browser level. You may stop or restrict the placement of cookies on your computer or remove them from your browser by adjusting your web browser preferences. In this case, you may still browse on Chufunyu's website, but may be limited to use some features or areas.

Children’s Privacy

The Services are not directed to children under 16 years of age, and Chufunyu does not knowingly collect personally identifiable information from children under 16 years of age. If you are under the age of 18, you must have your parent’s permission to access the services. If you learn that your child has provided us with personal information without your consent, please feel free to alert us at support@chufunyu.com. If we learn that we have collected any Personal Information from children under 16, we will promptly take steps to delete such information and terminate the child’s Account.

GDPR Compliance

We are fully behind the spirit of regulations from the EU's General Data Protection Regulations (GDPR) for a safe and secure Internet. We aspire to embrace privacy by design and, whenever possible, to not collect and store personal information.

Our Privacy Policy contains mentions of the few instances where personal information is required. Typically, this will include an email address in order to log in to our apps or website.

Overall, we aim for privacy by default: if data collection is not integral to the way our product works, then we won’t collect it. As such, you may see a few banners or forms requesting consent for us to collect personal information for tracking or other purposes.

At any time, you may request your information to be sent to you for review, and we honor any requests by you to have your information deleted and forgotten.

Changes to This Privacy Policy

This Privacy Policy will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page. CHUFUNYU reserves the right to update or change this privacy policy at any time and you should check this policy periodically. Your continued use of the service after we post any modifications to the privacy policy on this page will constitute your acknowledgment of the modifications and your consent to obey and be bound by the modified Privacy Policy. If at any time you do not agree to any portion of the privacy policy then in effect, you must immediately stop using the services.

Questions and Contact Information

If you would like to access, correct, update or delete any personal information that you have provided to Chufunyu, please contact us via support@chufunyu.com.

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